Property: 6 |
Cleaning: 8 |
Host: 6 |
Location: 10 |
Price/Quality: 7
Experience 'bittersweet'. First of all, I was given a double room, not a triple one as requested in the booking. The room with a double bed is spacious enough, with hangers and shoe racks. The bed is comfortable. The bathroom is small and lacks a bidet (a serious omission, and I really can't stand 'French-style' bathrooms!), with a water heater that provides hot water for about 5 minutes of shower, instead of the 20 minutes declared by the owner, who was a bit reluctant to believe my observation and didn't let me finish speaking. Anyway... 5 minutes is definitely a short time, especially if it were a girl staying at the accommodation, but luckily in my case it was a boy, so let's say I was reaching the limit every time I finished washing. Also, before starting the shower, I had to adjust the temperature because the hot water at the beginning was boiling and impossible to bear. 2 out of 4 electrical outlets were broken and not working. Fortunately, I later had the opportunity to speak with the husband, who explained the whole situation and proved to be very kind and friendly, much more than his wife. The included breakfast is quite poor, as I was given meal vouchers to use at the Binario Zero bar which included a regular pasta and a drink. A bit meager, in my opinion. The advantage of the property is its excellent location next to Roma Termini station, which allows you to reach almost all the places in the center of Rome by metro or even on foot. Overall, it's okay, but there are some things that need improvement.
stayed from 03/05/2022 to 03/09/2022
The answer from the host:
La nostra maggiore preoccupazione è che i clienti si sentano a loro agio, pertanto siamo lieti di leggere la tua osservazione e ci abbiamo rimboccate le maniche per sistemare il problema del scaldabagno. Ti invitiamo a visitarci prossimamente e vivere un'esperienza più confortevole".